Terms and Conditions

Welcome to Speedstra. By accessing or using our online store, you agree to comply with and be bound by these terms and conditions. Please read them carefully before placing an order.

Personal Information and Privacy

Your privacy is important to us. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. We ensure that your personal information is secure and used only for the purposes for which it was collected. For more details, please refer to our detailed privacy policy.

Data Collection and Use

We collect only the necessary information, such as name, address, email, and payment details, to process your order. We do not share your information with third parties except for purposes of fulfilling your order or as required by law.

Use of Cookies

Our website uses cookies to enhance user experience and analyze site traffic. By using our site, you agree to the use of cookies in accordance with our Cookie Policy.

Order and Payment

When placing an order, you must provide accurate and up-to-date payment information. Our payment solutions support all major credit cards and we offer secure payment processing options.

Payment Security

To ensure the security of your transaction and data, we use an encrypted Secure Socket Layer (SSL) technology.

Shipping and Delivery

We offer shipping through Canada Post and other reputable couriers. The standard shipping fee within Canada starts at CAD 10.00. Free shipping is available on orders over CAD 100.00.

Delivery Times

Estimated delivery times are between 3 to 7 business days, depending on your location.

Return and Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund, in accordance with Canadian consumer protection laws.

Return Process

To initiate a return, please contact our customer service at [email protected]. Items must be returned in their original packaging and condition. Refunds are processed within 14 days upon receipt of the returned item.

Limitation of Liability

Speedstra shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our website or services.

Modifications to Terms

These terms and conditions may be amended at our discretion. The new terms will be effective from the date they are posted on our website, noted as 2025-02-19.

Contact Information

If you have any questions or concerns about these terms, please contact us at 403-312-155-2 or [email protected]. Our registered office address is 40 | Meadow Lane | Wasaga Beach | L9Z 0A2 | Canada.